Shelley has been with the company since 1992, is corporate Secretary, and is a life-long Monroe County resident. Over the years she has worked both as a closer (commercial and residential) and as an examiner, meaning she analyzes title searches and evaluates documents prior to preparing title insurance commitments. Previously a paralegal, Shelley is a licensed Indiana title insurance producer and is active on various committees of the Bloomington Board of REALTORS®. She is the manager of our Downtown office and, among other duties, provides quotes for searches, title premiums, and title services fees.

Jenny was hired as receptionist in 2003, just in time for the tidal wave of purchases and refinances. Not long after excelling at the front desk at Auto Mall Road, she became a closer, a position she's held ever since. Hailing from Monroe County, her extended family has been involved in real estate for decades. Although most of Jenny's efforts are in the residential sector, she is equally adroit in the commercial arena. For the past several years, Jenny has been the chief closer at our Downtown location, handling everything – as do all our closers – from high-end cash deals to first and second mortgages to short sales and everything in between.

Susan has been with us since early 2010, coming to us as a licensed Indiana title insurance producer with several years' work as a closer to her credit. She's closing for us as well, working out of our Downtown location. But title credentials aren't all Susan brings to the table. Thanks to her prior position as a mortgage loan officer, Susan knows the ins and outs from the financing side of real estate transactions as well. In short, she knows the lending ropes and what goes on behind the scene, all of which helps her navigate both simple and complicated closings. Susan is from Lawrence County and drives north to Monroe every day.

Originally from the Cleveland, OH, area, Chuck is a recent graduate from IU. He majored in Entrepreneurship & Corporate Innovation at the Kelley School of Business.  Chuck has consistently worked on the side, principally in retail sales and administration, as he has furthered his education.  He brings to us a background in information technology and technology systems, with special focus on social media. Chuck handles our IT and social media programs.